30-Day Return Policy

Star-Batt accepts returns up to 30 days after you receive your purchase. To qualify, the item must be in brand-new condition and include all original packaging, labels, stickers, seals, and the yellow QC tag fully intact and unaltered. Items that have been used or are missing any original identifiers are not eligible for return.

A 15% restocking fee will be applied to all approved returns, and customers are responsible for return shipping costs. Proof of purchase is required.

To initiate a return, contact us at support@star-batt.com. If your return is approved, we will send complete instructions on how and where to send your package. Items returned without prior approval will not be accepted.

Price Match & Promotional Returns
Returns requested solely to obtain a sale price, promotional discount, or retroactive adjustment are not eligible under the return policy. Star-Batt may choose to make exceptions at its own discretion, but is not obligated to apply discounts to past orders.